IT Department Branding
IT Brand - Leveraging the core elements of a set of strategies to become a high impact business partner
IT Branding is the process of building and improving the IT brand identity with the intent of becoming a high impact business partner.
This brand identity is shared and experienced by employees and groups that control the way they interact with each other, with stakeholders and with internal and external customers.
It is a powerful approach for transforming the IT organization into a group of people who perform calculated, yet seemingly spontaneous, service delivery in the best interests of the business.
The Promise - IT Vision, IT Customer Value Proposition, IT Products and Services
The People - On-boarding, Organizational Development, IT Employee Engagement, Sourcing
Practice - IT Operating Model, Mode of Service Delivery, Methodologies
Performance - IT Service Delivery, Performance Monitoring, Continuous Improvement
Explore IT Branding for your organization and walk away with ideas you can implement today.
Based on content from G. Remoreras www.mysimpleprocesses.com
Agenda
8:00 - 8:30 | Registration & Networking
8:30 - 8:45 | Welcome & Introductions
8:45 - 8:55 | Tim Dechant, Chief Partnership Officer, Information Technology Partners, Inc.
8:55 - 9:15 | The Talent Challenge - An Opportunity for Action, Joe Thiry, Business Solutions Representative - IT Sector Lead - West Michigan Works!, Coordinator - West Michigan Tech Talent
9:15 - 10:15 | IT Brand & Strategic Sourcing - The why and how of achieving the role of "Valued Business Partner". Examples of the journey in process.
Shirley DeVries, Information Technology Director, Christian Reformed Church of North America
Jay Keller, Global Vice President Information Services/CIO, Our Daily Bread Ministries
10:15 - 10:30 | Break
10:30 - 11:30 | IT Brand & Strategic Sourcing - An open discussion to understand how and why to take the journey.
Dave Couch, VP & CIO Information Technology, SpartanNash Corporation
Shirley DeVries, IT Director, CRCNA
Jay Keller, Global VP/CIO, Our Daily Bread
Andy Van Solkema, Chief Design Officer, OST/ Founder of Visual Hero
11:30 - 12:00 | Discussion & Lunch
Map & Parking
Please note the special parking instructions. Parking is free, but you must print a copy of the Special Parking Pass and place in your windshield.
Map to Davenport's Sneden Center
